How we help you plan a worry-free, one-of-a-kind vacation
Step 1Book a discovery meeting
Initial complimentary meeting or call to discover more about your prior trips you’ve loved (or not) and desires for this upcoming trip.
We love creativity! Feel free to send us your bucket list of destinations and any ideas you already have. Or just show up and we’ll ask you questions.
Step 2Customize itinerary
We combine the details from our talk with our knowledge & connections to create a customized itinerary, often with options. And then we collaborate with you to refine the itinerary until it’s perfect for you and we give you a quote for your trip.
If you select a hotel that is one of our partners, we also share with you the perks and amenities that are included in your stay.
Step 3Book travel
We sprinkle in other fun things – ideas for restaurants, spas, yoga studios and workout class recommendations or even a professional photographer for almost any destination in the world.
Now is your time to relax and enjoy the anticipation of your upcoming trip!
Each traveler is unique and wants different levels of design and support. When we first talk we will discuss what specific ideas and dreams you have for your next adventure. We are dedicated to you being delighted with our services and rely on your referrals for our continued growth and success. Our recommendations are always based on our sincere belief in what will be the best experience for you.
Complete custom travel planning and booking. You will receive special benefits and upgrades through our preferred partnerships. With advance planning we can secure you the most favorable rates and access to experiences tailored to your interests and desires.
Each trip varies, and on average, we spend about 20-40 hours working on a trip from initial discussion through to the day of departure…even more if we are needed for any reason during travel.
A LA CARTE
Hotel or expedition cruise only bookings for clients who know their specific travel arrangements. We will handle the booking details, while you receive upgrades, perks and amenities you wouldn’t receive on your own. This service is complimentary for our existing clients. Bookings for new clients are possible on a case by case basis.
To design the perfect itinerary for you begins with a deposit of $1000 for a week-long family vacation, but may vary for certain types of travel*. For customized journeys, we pass along net industry rates to you, which may be up to a 20% discount, and our fee for design and management of the travel is 25% of the net cost of the services arranged. This fee is due at the time of initial deposit paid to confirm travel arrangements. Whenever possible we work with net, transparent pricing so that our clients are fully informed of the components of their trip cost. For direct hotel bookings and retail travel products, our compensation is usually paid by the hotel, expedition cruise line or tour company, through the commission that is built into the price.
Once you are ready to move forward with the itinerary design process and pay the deposit, this is our commitment to each other that we are going to make time to work on your trip and you are ready to move forward. From here, we will take the notes from our conversation and begin to map out your itinerary. Our first task will be identifying the best partners and accommodations for your travel style and budget.
Additional advisory fees will be dependent on the level of detailed help you would like. These fees will always be communicated up front, and if you change gears during the process we will be clear in advance about any additional fees. All advisory fees are non-refundable and additional fees will be charged when the proposal is delivered, regardless of whether a trip is booked with us. Our fee structure is in place to assist with the time spent covering the research, proposal and bookings and delivering amazing client service.
- For trips planned within 45 days of travel the initial fee will begin at $2000. For trips planned over the December/New Years holidays, this will apply within 90 days of travel.
- With the added complexities of international travel due to covid 19, additional fees may be necessary for time required to navigate each country’s rules and laws. We will do the research so you can travel stress free.
More questions? Check out our FAQs.
Truvay Travel’s promise to our clients
To listen closely to your ideas, dreams & desires for your vacation
To find the best suppliers for your style, level of luxury & budget
To be here when you need us
To elevate your overall travel experience from start to finish
Let's connect to discuss your dream vacation.
Extraordinary Experiences for Adventurous Families
What’s it like to work with us?
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