How we help you plan a worry-free, one-of-a-kind vacation
Step 1Book a discovery meeting
Initial complimentary meeting or call to discover more about your prior trips you’ve loved (or not) and desires for this upcoming trip.
We love creativity! Feel free to send us a Pinterest mood board, your bucket list of destinations, or any ideas you already have. Or just show up and we’ll ask you questions.
Step 2Customize itinerary
We combine the details from our talk with our knowledge & connections to create a customized itinerary, often with options. And then we collaborate with you to refine the itinerary until it’s perfect for you and we give you a quote for your trip.
If you select one of our preferred partners, we also share with you the perks and amenities that are included in your stay.
Step 3Book travel
We sprinkle in other fun things – ideas for restaurants, spas, yoga studios and workout class recommendations or even a professional photographer for almost any destination in the world.
Now is your time to relax and enjoy the anticipation of your upcoming trip!
Each traveler is unique and wants different levels of design and support. When we first talk we will discuss what specific ideas and dreams you have for your next adventure. We are dedicated to you being delighted with our services and rely on your referrals for our continued growth and success. Our recommendations are always based on our sincere belief in what will be the best experience for you.
Complete custom travel planning and booking. You will receive special benefits and upgrades through our preferred partnerships. With advance planning we can secure you the most favorable rates and access to experiences tailored to your interests and desires.
Each trip varies, and on average, we spend about 20-40 hours working on a trip from initial discussion through to the day of departure…even more if we are needed for any reason during travel.
If you are planning a cultural trip, particularly with children, you have the option to add on a pre-departure education package. These packages vary based on interest and can include fictional and non-fictional books, information on a variety of cultural topics – history, culinary, art, geography, foreign language, sports and “life in the day of a child.” Some of these are presented as games and all contribute to getting kids even more excited about their trip and elevating their learning about your destination. Rates vary, please inquire.
A LA CARTE
Hotel or cruise only bookings for clients who know their specific travel arrangements. We will handle the booking details, while you receive upgrades, perks and amenities you wouldn’t receive on your own. This service is complimentary.
Our planning fee to design the perfect itinerary for you is typically $500 for week-long family vacation, but may vary for certain types of travel. For direct hotel bookings and retail travel products, our compensation is usually paid by the hotel, cruise line or tour company, through the commission that is built into the price. For customized journeys, we pass along net industry rates to you and our fee for design and management of the travel is 20% of the net cost of the services arranged. This fee is due at the time of initial deposit paid to confirm travel arrangements. Whenever possible we work with net, transparent pricing so that our clients are fully informed of the components of their trip cost.
Once you are ready to move forward with the itinerary design process, we charge the initial planning fee $500; this is our commitment to each other that we are going to make time to work on your trip and you are ready to move forward. From here, we will take the notes from our conversation and begin to map out your itinerary. Our first task will be identifying the best partners and accommodations for your travel style and budget.
Additional advisory fees will be dependent on the level of detailed help you would like. These fees will always be communicated up front, and if you change gears during the process we will be clear in advance about any additional fees. All advisory fees are non-refundable and additional fees will be charged when the proposal is delivered, regardless of whether a trip is booked with us. Our fee structure is in place to assist with the time spent covering the research, proposal and bookings and delivering amazing client service.
More questions? Check out our FAQs.
Truvay Travel’s promise to our clients
To listen closely to your ideas, dreams & desires for your vacation
To find the best suppliers for your style, level of luxury & budget
To be here when you need us
To elevate your overall travel experience from start to finish
Let's connect to discuss your dream vacation!
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